Southeastern Freight Lines

  • OPERATIONS MANAGER

    Title
    OPERATIONS MANAGER
    Requisition ID
    2019-11030
    Category (Portal Searching)
    Leadership
    Full Time/Part Time/Temp
    Regular Full-Time
    Location : Name
    SOUTH HOUSTON - (SHO)
    Location Address : Address
    7313 EAST OREM DRIVE
    Location Address : City
    HOUSTON
    Location Address : State/Province
    TX
    Location Address : Postal Code
    77075
  • Overview

    Guides, directs, and trains personnel involved with the freight operations to obtain the most efficient, productive environment possible. Ensures that quality results are achieved in areas of dock efficiency, Pickup & Delivery (P&D) cost, Linehaul schedules, and delivery service and closeout times.

    Responsibilities

    What you’ll do on a typical day

     

    • Inspect warehouse facilities and equipment and recommends changes in allocation of space and crating procedures
    • Ensure that minimum dock efficiency results of 100% are achieved through an understanding of the Tommy Thompson System
    • Investigate customers’ complaints involving matters such as damaged items, overcharges, and delay in shipment and makes necessary adjustments
    • Meet daily service center deadlines such as outbound closeout times, P&D schedules, Linehaul schedules, and single system service schedules
    • Maintain a low claim ratio of less than .75
    • Work with P&D operations to ensure proper work load distribution in an effort to achieve a city cost of less than 100
    • Perform daily evaluations on operations results and notes improvements
    • Provide constant training to supervision to develop for future advancement training which includes: being cost effective, motivating and training employees, holding meetings, and methodical use of the corrective action system
    • Interview, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems

    Qualifications

    Here are the key things you will need to have

     

    • A High School Diploma or GED is required; Bachelor's Degree, Associate's Degree, or equivalent business experience is preferred
    • At least 3 years of Less Than Truckload (LTL) freight experience

    Benefits

    Here are some of the perks you’ll get as a full time member of our team:

     

    • Competitive pay
    • Career Progression
    • Job stability (We’ve never had a lay off)
    • Health, Dental & Vision Benefits
    • Short Term & Long Term Disability
    • Flex and Health Spending Accounts
    • Company matching 401(k) retirement plan
    • Wellness Program
    • Paid time off, including 8 paid holidays

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